Every driver and field representative must pass a comprehensive pre-employment background check, continuous Motor Vehicle Record (MVR) monitoring, drug and alcohol screening, defensive driving review, and Passenger Assistance Safety and Sensitivity (PASS) training before entering the field. Every team member wears a visible photo ID badge on every ride and doorstep visit.

All field survey tablets, contact verifications, and trip manifests follow strict HIPAA privacy and data security standards. Our mobile workflows use encrypted, role-based access so Protected Health Information (PHI) is never saved on personal phones, and data syncs securely back to the health plan or care partner.

Every passenger trip and doorstep visit is logged in real time with GPS coordinates, arrival and departure timestamps, and outcome codes. This digital chain of custody gives health plans, transportation brokers, and facility administrators audit-ready proof that every billed ride or home visit was completed accurately.

Founded in 2018, circYoulation operates across a five-state footprint, covering South Carolina, North Carolina, Georgia, Florida, and Arizona, completing more than 150,000 annual passenger rides and in-person member visits across 40+ counties with a fleet of 100+ GPS-tracked vehicles.

Direct-billed facility house accounts and private travel bookings can be opened within a few business days. For Managed Care Organizations (MCOs) and transportation brokers launching county-wide outreach rosters or daily route manifests, our regional teams typically deploy within 15 to 30 days of roster or route intake.